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Top 5 – Best Cell Phone Companies Review

Our Top 5 list of Best Cell Phone Service Providers come from user feedback spreading multiple forums and websites and from personal experience. Nick has been a customer of 4 of the 5 major cell phone service providers (exception being US Cellular) pre- and post-merger of these companies (exception being the Verizon/Alltel merger). Nick is currently a satisfied customer with AT&T Wireless. Why so many? No, it wasn’t to eventually create a review, but various reasons came into play – moving to college and service had no reception in that area, service reception just sucked, bad customer service, among many other reasons. Nick has used all 4 of the companies as both his cell and home phone. The areas that Nick has tried these cell phone companies are: California (mainly around San Diego, Los Angeles and Orange counties), Oregon, Illinois (including Chicago and suburbs), Indiana (in and around Indianapolis, West Lafayette, Bloomington, and South Bend), Minnesota, Georgia (only around Atlanta), and Rhode Island. Nick certainly understands the common complaints and praises. These are our Top 5 – Best Cell Phone Service Companies. Ridicule us, praise us, hate us, love us for our list.

Please note that there will always be exceptions to individual experiences.

We understand the needs of any one individual or family will differ. This is a quick summary of the costs of the 5 cell phone providers. In terms of the price of individual plans, the individual plan prices at all levels are exactly the same between Verizon Wireless, AT&T, and US Cellular (nationwide plan) with the exception being T-Mobile. US Cellular is by far the cheapest if choosing their “widearea” plan, which only caters to the 25-26 states that they cover. In terms of the price of basic family plans, the basic family plan prices at all levels are exactly the same between Verizon Wireless, AT&T, and US Cellular (again nationwide plan only) with the exception being T-Mobile. T-Mobile sells their family minute plans on different “minute” levels than the other 4, but on a per-minute cost, T-Mobile is the cheapest of all nationwide individual and family plans. All other companies are exactly the same in regards to the basic plan, not the plans with added features. The reason why some cell phone service providers are more “expensive” is because of the cost of adding these additional options/features.

5 (4b). Sprint Nextel


* Night and weekends start at 7:00 PM, which is 2 hours earlier than the other cell phone service companies

* Free minutes on incoming calls

* 1-year contract as opposed to the standard 2-year contract (you decide if requiring any contract is a pro)

* Strong business-friendly features – 1st mover in walkie-talkie technology – a surprisingly useful function

* Fast internet


* No international plans

* Coverage is not as expansive as Verizon Wireless or AT&T, which inevitably means weaker signals, more dropped calls, echoing, etc.

* Limited/outdated phone selection

* Since merger in 2005, plans are not as good a deal as pre-merger

* Post merger, customer service has dropped off as they try to be helpful – the end result should be good news for the customer, not a moot point for customer service

Personal experience: Sprint has always had a limited selection of phones, which to me, really didn’t matter. However, as I started relying on my cell phone more and more, I started to care about the looks of my phone (the needs for certain functions remained the same). The phone selection is limited and in many cases seem outdated. From my experience with customer service, Sprint (Nextel) was actually #1 on my list pre-merger in 2005, but it has dropped since then. The customer service pre-merger was excellent – consistent bills from month to month, credits on bogus charges I disputed, and free “loyalty program offers” such as free internet for 6 months. Since the merger in 2005, the customer service still tries to be very helpful, but it gets to the point where you want to start yelling through your phone because of the frustration. Sprint’s coverage will be hit or miss if you travel, however, if you’re just going to the city for work and going back home to the suburbs, the service will stay consistent for the most part. There is nothing about the cost or the types of plans of Sprint Nextel that really stands out with the exception being international plans. Besides that, the plans offer the usual variety and benefits to meet your need.

4 (4a). US Cellular


* Good customer service

* Excellent coverage in the midwest as they should since they are a regional carrier

* Free incoming calls/text messages

* No activation fees on many plans


* Poor coverage outside of the 25-26 states that US Cellular covers

* Very limited phone selection; durability of phones offered a concern

* Beware of hidden costs

* Add-ons such as unlimited texting, downloading, etc can add up quickly

* Limited/outdated phone selection

* If downgrading plan, be absolutely sure of your minute usage; they are not helpful in providing advice, but quick to provide recommendations

* If you go over your minutes, get ready to pay big time

The majority of US Cellular’s customer base is satisfied by its customer service. The biggest complaint is in the limited selection and durability of the phones. The individual and family nationwide service plans are exactly the same as the others with the exception being T-Mobile. If you live outside of the 25-26 states that US Cellular covers or travel frequently, then choose another cell phone service provider. However, if you live within those states that are covered, US Cellular should be considered as long as you don’t mind the phones and/or seemingly unknown brand (outside of the midwest and sports world – White Sox).

3. T-Mobile


* Cheapest basic individual and basic family plans out of the 5 cell phone service providers

* myFaves add-on is popular and useful

* 1-year contract as opposed to the standard 2-year contract (you decide if requiring any contract is a pro)

* Lots of different plans and options – most flexible of the 5 cell phone providers and 2nd best offering of plans and options (Verizon is #1 in our opinion)

* Excellent reception in certain populated cities

* Ease of upgrading/downgrading plans – a breeze with great advice and recommendations from customer service, but…


* Poor customer service (especially disputes) – worst of the 5 cell phone service providers

* Limited phone selection, tends to sell outdated and even worse, phones that are no longer in production/discontinued

* Inconsistent signal reception/spotty coverage

* Poor insurance policy

* Slow internet

* Pesky about “too much roaming”

Personal experience: I’ve had a unique love-hate relationship with T-Mobile. The love comes in with the “contract” and the hate comes in with the customer service. I have to start with the “hate” before I go into the “love”. After a year and a few months into the service with T-Mobile, like all cell phone providers, I eventually had to call customer service to dispute charges. To put it simply, a complete nightmare. I won’t go into the specifics of the dispute, but the way T-Mobile handled the situation from several customer service reps to a couple supervisors was the worst 5-hour nightmare. Yes, I was on the phone for 5 hours getting bounced from department to department, having to explain the dispute over and over again, and had to to take a 1/2 day from work. I started the call at 7:30AM, you do the math. Conclusion of the 5 hour nightmare? I ended up paying the full amount with no leeway given. Even with the energy drinks, steroid shots, power bars, and the like, I couldn’t hold up any longer and they would not budge or give anything back that was rightfully owed to me. T-Mobile is great at handling simple customer service requests like upgrading/downgrading a plan or asking simple questions like, do you think I should add the fave-5 plan? They’ll actually go through your bills and review your usage and give you great advice and recommendations, but other than that, they have the worst overall customer service of the 5 cell phone service companies when it comes to disputes or anything to do with questioning T-Mobile and their bills. In another instance of “hate”, I was experiencing several dropped calls per day and spotty coverage throughout Illinois (specifically Northern suburbs and Chicago). It was extremely frustrating and it got to the point where I called customer service and canceled without hesitation. But Nick, you say, what about the cancellation fee? That’s where the “love” comes in, apparently when I signed up for the family plan, we were never obligated to a contract. So all this time, I thought I was under contract and I could’ve switched at anytime. The reason why T-Mobile barely outranks Sprint Nextel and US Cellular is because of their flexibility and options in their plans, cheapest plan options, better phone selection, although still limited, and more consistent coverage than the last two companies with very good signals in populated areas compared to the two.

2. AT&T


* Consistent coverage and reception – closing the gap with Verizon Wireless

* Wide selection of phones – arguably the best selection thanks to the Apple iPhone

* Overall good customer service that helps you and/or resolves issues

* Internet is fast and reliable

* Out of all the phone company mergers, AT&T/Cingular was the biggest improvement

* Rollover minutes is an extremely useful feature/benefit that no other company offers – this is standard on all plans


* Dropped calls is hit or miss

* Customer service is absolutely a joy when you are a customer or activating lines/transferring numbers, etc, etc, however, once you become a customer, they are helpful, but they get impatient

* Ever since the merger, extra services/add-ons have increased (compared to just Cingular), which leads to costs piling up quickly

Personal experience: As a current customer of AT&T Wireless, I am satisfied. AT&T Wireless has had the biggest improvements of all the mergers. Their customer service is still lacking compared to Verizon especially once you become a customer, but I have noticed improvements since the merger. Their phone selection is arguably the best. The coverage and reception has been consistent in all the areas I’ve been to. Although I rarely experience dropped calls, this seems to be a hit or miss issue with others. The one thing that really stands out from the rest of the companies is the rollover minutes. This has saved me lots of money in the long run because a plan I used to have with the other carriers allows me to downgrade due to the extra minutes thus saving me money.

1. Verizon Wireless


* Widest variety of plans and options available than any other cell phone company

* Consistent coverage and reception – considered the best, but AT&T is closing the gap

* Wide selection of phones

* Customer service is the most consistent of all the cell phone companies although there are inevitable hit or miss days


* Need to keep an eye on your monthly bills – mysterious charges showing up on bills

* Customer service is hit or miss, some days you get great, no, extremely great service, other days you want to reach into your phone and do bad things

* Add-ons can pile up quickly especially the data plans for smartphones

* Most expensive of the 5 cell phone companies (factoring in phones, plans, add-ons, deposit, etc)

* Blocks certain features on your phone, ex: transferring photos to/from your phone requires purchase of software and certain bluetooth features

* If upgrading/downgrading plan, they will extend contract for another 2 years

Personal experience: I have not experienced the “new Verzion” with Alltel, but as much as I hate to admit (being a current and satisfied AT&T customer), Verizon Wireless is the most consistent from customer service to coverage and reception and down to phone selection. One shining customer service moment was when I accidentally dropped my phone in a puddle of water completely ruining my phone. I did not have insurance, as a matter of fact, I never purchase insurance on phones, but after an hour or two of sweet talking, they not only replaced the phone, but rushed the order to me free of charge with next day delivery. An example of a bad customer service is refusing to budge on mysterious charges (over $80.00) worth that they said would be removed, but never did. I ended up changing services because of this dispute. It took over one year until a collection agency contacted me out-of-the-blue saying I still owed $80.00 and as one can imagine, my credit score dropped like a ton of bricks.

There you have it, our list of the Top 5 Best Cell Phone Service Companies. We would love to hear your thoughts so feel free to comment on this list. Ridicule us, praise us, hate us, love us for our list. Got topics/categories you’d like topped? Give us a shout through the comments or contact us.

Reaper on Windows Phone Review

Reaper is one of those rare titles that comes along once, or twice, every generation of gaming. A title that straddles the fine line between different genres and does it well. In this case, we have a role playing game (RPG) mixed with action segments as the main form of battle. This happened with the Zelda series and a few others but not very often in the 2D side scrolling genre.

Controlling a little black bodied/white faced creature, you are tasked with helping the denizens of the forest. Known as the Black Swordsman, players have their work cut out for them in Reaper. Understanding the limitations of the majority of mobile devices, Hexage have taken measures to insure gamers have fun.

For one, attacks are automatically performed when close to an enemy. Gamers that prefer the manual method can still hammer the attack button and take out enemies. Collecting gold is, just like any other RPG, a key component to advancing in Reaper. Don’t save, you cannot buy.

Playing RPG’s over the years has honed skills in attack, retreat, heal, repeat. That skill is one that has helped me complete some of the harder levels of Reaper with minimal hit point loss. The ability to jump and attack from the air is key to succeeding in this game. There are pits that you will cause death if fallen into and there are flying enemies that complicate your efforts to complete the level.

The overhead map is helpful in keeping your bearings as to where you are in the game world, much like the world map of Zelda II: The Adventures of Link or Super Mario Bros 3 on the Nintendo Entertainment System.

Reaper for Windows Phone 8 is smooth and detailed. Developers have an understanding of the hardware their games will play on so they can optimize accordingly. For the RPG player that owns a Windows Phone, Reaper won’t disappoint. Recommending other titles similar to Reaper is nearly impossible since there are not that many titles in this style.

Windows Phone owners are usually left out in the cold on releases like this. That makes Reaper that much more interesting as it is available on Windows Phone 8, Android and the iOS platform right now.

The initial game is free, up to level 10, after that there is a nominal fee to unlock the rest of the game. Progress is not cumulative across platforms so you will not be able to play on Windows Phone 8 then continue your progress on an Android or iOS device.

Review Different Mobile Phone Deals and Select One Amongst the Best

A number of online mobile phone retailers have set up their businesses in recent years to cater to the ever-growing demand for mobile phones and similar products. Have you ever noticed so many tempting mobile phone offers on the Internet? If not, just check out a variety of mobile phone deals being offered by the online mobile retailers.

Online mobile phone retailers offer attractive deals on all latest handsets like LG mobile phones, Samsung mobile phones and Nokia mobile phones. Really, communication with family and friends has taken a new turn with the influx of innovative and competitive mobile phone deals.

The mobile network operators like 3, Orange, Virgin, Vodafone and T-mobile are some of the reputed names known for their most attractive mobile phone deals. Mobile users can choose amongst latest mobile phone deals involving contract mobile phones as well as pay-as-you-go mobile phones. Contract mobile phone deals bind you to a particular network operator for a specified time that may generally extend to 12, 18 or 24 months. You can choose between different mobile phone plans based upon your individual mobile requirement.

There are different combinations involved in the contract mobile phone deals. Say, you can get LG mobile phones with 3 network and Samsung mobile phones with Orange or 3 network. Latest mobile phone deals involving different handsets and network providers allow you to choose your favourite combination. Latest mobile phone deals with LG handsets and 3 network include models like LG U880, LG 8380, LG 8360 and LG 8330. You may choose your favourite handset depending upon your budget and preference.

There are many telecom portals that help you in reviewing the latest mobile phone deals and finally selecting the best mobile phone offer. Just choose one of the latest mobile phone deals and get connected through a network provider of your own choice.

Phone Burner Review – The Pros and Cons of Using This System

If you are often involved in calling your prospects in a MLM business, you must have experienced that it is a tiresome process. Moreover, most of the times, you will be welcomed by answering machines and recorded voice mails! Even if you’re lucky, you won’t be able to make more than twenty calls per hour. So, you should try using the latest Phone burner system. This Phone burner review deals with the pros and cons of this system.

Believe me, only after trying this system have I have written this Phone burner review. So far, this system appears cool and pretty helpful. You can easily contact your prospects, by creating separate voice mails for each one of them. Further, it can also send them text messages or emails too! Moreover, the sent email will be stored in the system and as soon as a voice mail is detected at the other caller’s end, the system will automatically send a voice message plus, email to the person you are calling to.

So far the system appears to be a beneficial one for professional purposes however there are a few negatives points associated with this system. In this part of my Phone burner review, I have mentioned the negativities as well! Firstly, this system will charge you $67.50 for 7.5 hours and $149 for unlimited usage. Most of the customers try to find something cheaper that this! Moreover, if the system keeps calling the callers with its recorded messages, they will complain you for spamming. Lastly, Phone burners cannot screen the calls hence you must not purchase it if you are a home business owner or, when you just have to work for a couple of hours.

If you’ve carefully read this Phone burner review, you must be familiar with the pros and cons of this system. Once you are confident about using it, you can purchase it. It is best suited for those who love speaking on the phone. When one realizes there is a lot of time wasted in speaking with people who should not be taking up your time then the next logical step is to look for competitors to this phone calling system.

Success in any network marketing business is built with knowing the secrets to online marketing. The second step is learning time is a limited resource that must be protected at all times. Shelter your business from tire kickers using My Phone Room online to build your downline struggle free.

Phone Burner Review: Pros and Cons Of This System Of Calling Leads

Phone Burner, aka phoneburner, is a leading internet tool that does a lot of different things. In a nutshell Phone Burner is a program that takes your leads and uploads it to an automatic dialer that speed dials numbers. Now this might seem simplistic but understand that if you have hundreds of phone numbers to call the physical time it takes to dial a number, wait for it to pick up, listen if it’s an answering machine, hang up, and then dial the next number. Phone burner does this hands free. Submit leads with phone numbers and it will dial them for you. If you get used to the system it will even mute the dialing sound so you can be doing chores around the house and it will just connect you when a live person is connected to.

The secondary power of Phone Burner is the ability to skip voice mails and answering machine. So you record in your own voice your message you would like to leave. When the system detects a voice mail box it automatically switches you to another line and starts to dial while it leaves your recorded message on the previous caller. What this does is prevent you from having to leave hundreds of the same voice message personally. It will free up time by not having to listen to someone’s voice mail and the system will leave your pre-recorded voice message an auto pilot while your waiting for the system to connect you to the next line. This works amazingly well.

The Third bonus is being able to send out an email to the ones you leave a message to. The ability to contact your leads in multiple ways and doing it on autopilot is a real time saver. The email will be stored and when a voice mail is detected the system sends the email plus voice message on autopilot while the system switched you over to the next line. This takes place quickly and allows most to rip through leads who are not at their phone.

But not all is peachy with Phone Burner.

First there is the issue of cost. There are multiple plans but most will need to max their account. The basic plan is $67.50 for only 7.5 hours. If you get leads that are talking your head off the timer is rolling. Your gut is telling you to get off the phone as the timer is ticking. Now the entry level plan does allow for roll over minutes but most using this plan won’t have carry over since if the leads are worth anything you will be speaking with a couple leads that will more than take up your time. If your good with getting off the phone then this could be a good option but most understand building a solid relationship could take time and first impressions are very important. The unlimited is $149.00 and works well but over time that starts to stack up. At this price range other services start to come into play that one should start considering.

Second there is the issue of calling leads. Calling leads can be fun for 2% of the population. It’s not exactly a cold call if you have solid leads but as a society there are some serious issues with people in general. You can buy opportunity leads that are fresh and call them only to be yelled as for spamming. You can even generate your own leads and they will question why you have their information even though you have it noted that they requested information from you just a day ago. When you speak to enough people the majority of purchased and self generated leads are not qualified to spend time with you. This is why call centers and telephone sales agents are outsourced. Over time this approach will burn you out! Just by looking around how many successful home business owners rather be on the phone calling luke warm leads? Most would rather have an assistant screen the call.

This is the main missing ingredient. Screening doesn’t take place early enough in the call process and what this does is allow tire kickers and time wasters to speak with you. It’s one thing if you’re a super closer but those are very rare in our industry, and even those don’t like to speak with unqualified leads. The ability to sift and sort out the leads is the best use of your time. Phone Burner does not screen calls and this is a big time waster if you’re a home business owner with only a couple hours to work a night. Would you rather be doing other tasks like generating more leads than speaking with broke prospects? Phone burner puts you on the front lines which in my own experience will drain your time with poor prospects. Not to say all of your leads will be poor prospects but if time is money it’s better to follow suit as large companies do. Only speak with qualified and pre-screen individuals.

So this leads me to where I went from there. After using Phone Burner for months and spending countless hours with tire kickers I decided to move to a professional call center. A virtual assistant did come across my list of potential outlets but most virtual assistants with fluent English are extremely expensive for the hourly rate. Over seas virtual assistants are a not desirable. So instead I went to a using something called My Phone Room, also known as MyPhoneRoom, which takes care of all the issues and on top of that added a ton of benefits.

If you value your time and understand you are not the chef, the bus boy, the hostess, the dish washing attendant, the manager, and the owner of your so call business then you understand the need for outsourcing. I’m not saying don’t speak with your leads but speak with leads that are pre-qualified and in the process get edified during the screening. What is more powerful than having a lead who speaks with a native English speaker in the United States who is interviewing your leads to determine if they qualify for your time. That is a huge benefit in your favor to be put on a pedestal as the saying goes “no one is a prophet in their own town”.